
Question 1 of 9
Who needs care?
Your policy, your schedule, and care that fits the household.
CA · Santa Clara County
Long-term care insurance
Home Care with Long-Term Care Insurance in Santa Clara County
If you have a long-term care insurance policy, it may help pay for non-medical care at home in Santa Clara County. Here is how families usually coordinate the policy, the paperwork, and the care itself.
The Area
Around Santa Clara County
Santa Clara County covers San José and the cities of Silicon Valley, from Palo Alto and Los Altos to Saratoga, Los Gatos, Cupertino, and Gilroy. Many families here juggle demanding work schedules with caring for a parent who wants to stay in a long-time home.
Services
Care at Home Your Policy May Help With
Non-medical help at home. The questionnaire lets you pick any mix.
Personal Care
Help with bathing, dressing, toileting, and moving around the home, the daily activities many policies look at.
Meals & Home
Meal preparation, light housekeeping, and laundry that keep the household steady.
Companionship & Supervision
Company, reminders, and a watchful presence for someone who shouldn't be alone for long stretches.
Errands & Appointments
Rides, errands, and help getting to appointments on the scheduled days.

Care in Santa Clara County
Coordinate the Policy and the Care
Most policies pay after an elimination (waiting) period, once a care need is documented, up to a daily or monthly limit. Call your insurer first, then ask the agency what paperwork it can provide.
- Deep experience helping families start and use long-term care insurance policies.
- What is covered depends on your policy and insurer; nothing here guarantees benefits.
- Private-pay rates and minimums do not describe what your policy covers.
About Exceptional Care
Care planning led by professional nurses and geriatric care managers, with trained and supported caregivers and clear communication with families.
- Care plans led by professional nurses and geriatric care managers
- Caregiver training and ongoing support
- Experience with dementia, mobility challenges, and complex care needs
- Family communication, advocacy, and help coordinating provider visits
Caregivers provide non-medical help at home. Nurse and care-manager oversight covers planning and coordination; no medical outcome is promised. Start dates and caregiver availability are confirmed by the agency.
Program Guides
State Medicaid and Family Caregiver Programs
Questions
Common Questions in Santa Clara County
Can my long-term care insurance help pay for home care?
It may, depending on your policy. Your insurer will confirm which services are covered, when benefits begin, and how much your policy will pay.
What should I ask my insurer?
Ask whether home care is covered, how long you must wait before benefits begin, how much the policy pays, and what paperwork is needed.
Can care start while my claim is being reviewed?
Ask the agency whether you can pay privately while you wait. Confirm those costs with the agency and check with your insurer before assuming they will be reimbursed.
What kind of help can I get at home?
Caregivers can help with everyday tasks such as bathing, dressing, meals, companionship, and errands. These services are non-medical. Your insurer will confirm which services your policy covers.
Ready to Plan Care in Santa Clara County?
It takes a few minutes, and nothing is sent unless you agree at the end.